Public Trust IT Business Analyst

Job Summary

Supporting the contract team, the full-time remote Public Trust IT Business Analyst will manage the updating and maintenance of artifacts, technical diagrams, and system documentation to accurately reflect the current state of IT/OT systems.

Key responsibilities

• Rebaseline outdated artifacts and maintain accurate documentation of IT/OT systems
• Collaborate with architects and engineers to validate and document system architecture details
• Participate in incident management activities and facilitate root cause analysis efforts

Required qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field
• 1+ years of experience as a Business Analyst or in a similar role supporting IT systems
• Experience documenting IT systems, architectures, and technical artifacts
• Ability to analyze and validate system information across multiple stakeholders
• Familiarity with incident management and root cause analysis (RCA) concepts