QA Analyst Remote Temp Position

Location: Remote
Compensation: Salary
Staff Reviewed: Wed, May 15, 2024
This job expires in: 16 days

Job Summary

A company is looking for a QC/QA Admin II for a remote and temporary position.

Key Responsibilities:
  • Monitor incoming calls and provide feedback on call performance
  • Assess quality of service provided and adherence to policies and procedures
  • Evaluate interactions between callers and workers to ensure standards are met

Required Qualifications:
  • High School diploma or equivalent with 1-3 years of experience
  • May have training or education in a specialized area
  • U.S. citizenship required for federal contract support
  • Home office requirements include hardwired internet connection and private work area
  • All equipment, including laptop and headset, will be provided by the company

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