QA Business Process Analyst

Job Summary

A company is looking for a QA Business Process Analyst to lead quality assurance efforts in reviewing business processes and workflows.

Key Responsibilities

• Establish QA standards, frameworks, and procedures for business analysis and process improvement
• Produce high-quality QA deliverables such as data charts, information summaries, and flowcharts
• Facilitate meetings with stakeholders to refine business strategies and translate them into actionable tasks

Required Qualifications

• 4+ years in business process analysis or QA operations, preferably in healthcare or benefits
• 3+ years preparing business process design documentation using BPMN and process flows
• 3+ years working with business process models and/or use cases
• Salesforce CRM experience
• Experience in analyzing data for business conclusions and data visualization techniques