QA Content Lead BPO Partner

Location: Remote
Compensation: Hourly
Staff Reviewed: Wed, Apr 03, 2024
This job expires in: 14 days

Job Summary

A company is looking for a QA & Content Lead, BPO Partner

Key Responsibilities:
  • Audit Partner phone calls, emails, and chats for quality alignment
  • Coordinate training programs and content creation for BPO team
  • Manage operations, including resolving workflow issues and maintaining SLAs

Qualifications:
  • 2+ years of relevant software support experience
  • Experience in quality assurance and training content creation
  • Experience working with BPOs
  • Familiarity with Confluence and Absorb
  • Previous experience with international teams is a bonus

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

BECOME A PREMIUM MEMBER TO
UNLOCK FULL JOB DETAILS & APPLY

  • ACCESS TO FULL JOB DETAILS AND APPLICATION INFORMATION
  • HUMAN-SCREENED REMOTE JOBS AND EMPLOYERS
  • COURSES, GROUP CAREER COACHING AND RESOURCE DOWNLOADS
  • DISCOUNTED CAREER SERVICES, RESUME WRITING, 1:1 COACHING AND MORE
  • EXCELLENT CUSTOMER SUPPORT FOR YOUR JOB SEARCH