QA Coordinator

Job Summary

A company is looking for a QA Coordinator (Client Services) to support high-quality prior authorization processing and enhance customer experiences.

Key Responsibilities of the QA Coordinator (Client Services):

• Learn and operate within internal platforms for prior authorization build processes, including form mapping and fax tasks
• Maintain documentation accuracy and consistency across prior authorization records while ensuring high-quality work
• Organize daily responsibilities, manage workloads, and adapt to changing priorities efficiently

Qualifications and Skills for the QA Coordinator (Client Services):

• Strong problem-solving mindset with the ability to learn new systems quickly
• Ability to work independently while contributing to a collaborative team environment
• Experience in the medical or healthcare space is helpful, though not required
• Openness to feedback and a desire for continuous improvement
• Able to multitask and stay organized in a fast-paced environment