QA Lead

Job Summary

To support a growing telemedicine platform, the full-time remote QA Lead will own the quality strategy, manage automation frameworks, and ensure exceptional customer experiences across all product lines by actively engaging in the patient journey.

Key responsibilities

• Own quality as a customer experience, identifying and addressing potential issues that could frustrate patients
• Lead the QA strategy and roadmap, embedding quality concerns into sprint planning and design reviews
• Write and maintain automated tests while transitioning to in-house automation and establishing reliable CI/CD quality gates

Required qualifications

• 5+ years in QA/SDET roles, including 1-2+ years in a leadership or mentoring capacity
• Strong hands-on automation skills with proficiency in a major framework (e.g., Playwright, Cypress, Selenium)
• Deep familiarity with CI/CD processes and tools (e.g., GitHub Actions, CircleCI)
• Experience in maturing QA practices within a fast-paced startup or small engineering team
• Customer obsession demonstrated through specific examples of enhancing user experience