Quality and Training Specialist

Job Summary

A company is looking for a Training and Quality Specialist.

Key Responsibilities

• Perform regular quality assurance audits to ensure adherence to established standards and regulatory compliance
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Analyze results and produce comprehensive reports detailing findings and recommending actionable improvements

Required Qualifications

• Proficiency with Google Workspace (Sheets, Docs, Forms) and ability to build pivot tables and create dashboards
• Experience using quality management systems and conducting structured QA audits
• Experience facilitating coaching sessions and providing constructive feedback
• Understanding of Adult Learning Theory and Training
• Experience identifying performance trends and root causes through data