Quality Assurance Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, Jun 30, 2025

Job Category: Quality Assurance

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Quality Assurance Support Analyst - Temporary (Remote).

Key Responsibilities

Monitor live and recorded calls for quality standards and completion
Provide structured feedback to Benefit Support Center Counselors
Monitor engagement activity in training sessions and adherence to attendance policies

Required Qualifications, Training, and Education

High School Diploma or equivalent
2-3 years of experience in insurance sales or customer service call centers
Experience in call center QA, call monitoring, or sales coaching
Proficient with computer systems, including Excel and Google platforms
Bilingual Spanish fluency highly preferred

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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