Quality Assurance Analyst

Job Summary

Working remotely, the full-time Quality Assurance Analyst will conduct quality assurance reviews for the Offshore Business Operations Team in the Employee Health and Benefits area, identifying improvement opportunities and ensuring compliance with high-quality standards.

Key responsibilities

• Conduct quality assurance reviews to identify areas for improvement and compliance deficiencies
• Communicate with stakeholders and consult on implementation plans to uphold quality standards
• Collaborate with team members to proactively address issues and enhance operational efficiency

Required qualifications

• College Degree or equivalent education, training, and work-related experience
• Three years of experience in the Employee Health and Benefits industry
• Proficiency in basic computer applications, including Microsoft Office products
• Demonstrated ability to act with responsiveness and professionalism
• Effective written and verbal communication skills