Quality Assurance Director

Job Summary

A company is looking for a Director of Quality Assurance.

Key Responsibilities

• Guide the QA strategy for Content Solutions, ensuring quality in CMS builds and platform extensions
• Build and evolve QA operating models that balance quality, cost efficiency, and team support
• Partner with engineering and delivery leaders to determine the value of manual testing, AI assistance, and selective automation

Required Qualifications

• Experience leading QA in a digital agency
• Understanding of CMS-driven delivery models
• Strong foundation in manual QA practices
• Ability to collaborate with engineers and non-technical stakeholders
• Experience with AI-assisted workflows and tooling in QA