Quality Assurance Manager

Job is Expired

Location: Remote

Compensation: Salary

Reviewed: Tue, May 27, 2025

Job Category: Quality Assurance

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Quality Assurance Manager.

Key Responsibilities

Monitor service level agreements (SLAs) and resolve escalations
Analyze customer feedback to recommend process improvements and enhance service delivery
Provide regular performance updates to operations management and maintain communication with end users

Required Qualifications

PMP and ITIL certifications
U.S. citizenship status is required due to government contract
Ability to work remotely
Willingness to undergo a government Public Trust (SF-85) background investigation

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

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