Quality Assurance Manager

Job Summary

A company is looking for a Quality & Training Manager to support a federal records management program.

Key Responsibilities:

• Lead quality assurance and training programs across all task areas
• Manage a team of quality auditors and trainers
• Develop, implement, and monitor quality control processes and procedures

Required Qualifications:

• Bachelor's degree in Business, Public Administration, Quality Management, or related field
• 3+ years of experience managing quality control and/or training programs
• Experience supporting federal programs and compliance-driven environments
• Strong analytical, organizational, and leadership skills
• Six Sigma Black Belt (or ability to obtain within 180 days)