Quality Assurance Representative

Job Summary

A company is looking for a QA Representative II to monitor and maintain quality assurance processes within the Quality Assurance Department.

Key Responsibilities

• Collect, review, and analyze data to ensure accurate onboarding of merchant customers across systems
• Review merchant account pricing for accuracy and correct discrepancies as needed
• Regularly audit merchant accounts for accuracy and PCI compliance

Required Qualifications

• High School Diploma or equivalent; bachelor's degree in finance, business, or similar is a plus
• 2-5 years of experience in payment processing
• In-depth knowledge of TSYS and/or PPM, Fiserv
• Knowledge of merchant pricing
• Proficiency with MS Office Suite, including Microsoft Excel