Quality Assurance Specialist

This job has been removed
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Tue, May 07, 2024
This job expires in: 8 days

Job Summary

A company is looking for a Quality Assurance Specialist.

Key Responsibilities:
  • Optimize quality assurance program for Member Services team members
  • Build strong partnerships with various departments
  • Remain current on plan knowledge and promptly report any impropriety

Required Qualifications:
  • Bachelor's degree in applicable field preferred
  • At least 2 years of contact center experience
  • 1 year in quality assurance, management, or leadership role
  • Intermediate to advanced computer skills
  • Dedication to providing exceptional customer service

COMPLETE JOB DESCRIPTION

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