Quality Assurance Specialist

Job Summary

A company is looking for a Quality Assurance Specialist III.

Key Responsibilities

• Conducts audits of assigned functions for accuracy, compliance, and contract interpretation
• Documents and reports transaction errors to ensure prompt resolution
• Participates in the development of departmental projects and provides coaching and feedback

Required Qualifications

• High School Diploma or GED
• 5 years of experience in Auditing, Quality Assurance, Operations, Training, or Project Management
• 2 years of experience as a Quality Assurance Specialist II
• Proficient in Microsoft Office programs
• ECA Certified Quality Assurance Manager preferred