Quality Assurance Specialist

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Feb 25, 2026

Job Category: Sales

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Quality Assurance Specialist to test and validate AI-powered voice agents.

Key Responsibilities

Conduct manual testing through live calls, SMS conversations, and webchat sessions
Evaluate conversational flow, tone, intent recognition, and response accuracy
Identify bugs, logic gaps, edge cases, and failure patterns

Qualifications

2+ years of QA or testing experience
Comfortable making frequent test calls and simulating customer interactions
Experience working with product and engineering teams
Highly detail-oriented with strong analytical thinking
Preferred experience with conversational AI, chatbots, voice systems, or contact center technology

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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