Quality Assurance Specialist

Job Summary

A company is looking for a Quality Assurance Specialist I (Remote).

Key Responsibilities

• Audits transactions for accuracy, compliance, and benefit payment
• Acts as a coach and mentor to less experienced associates and assists in skill development
• Identifies trends and training opportunities based on quality evaluations

Required Qualifications

• High School Diploma or GED
• 2 years of experience in claims, customer service, enrollment, or billing auditing, preferably in healthcare or insurance
• Basic knowledge of quality assurance and production technologies
• Proficiency in Microsoft Office programs
• Basic understanding of industry standards and quality control techniques