Quality Assurance Specialist

Job Summary

Responsible for performing regular audits and verifying implementation processes, the full-time remote Quality Assurance Specialist will conduct monthly operations audits, process sales reports, and maintain data integrity while collaborating with Benefit Consultants and Quality Assurance Analysts.

Key responsibilities

• Conduct monthly operations audits related to service and renewal work
• Process reports related to sales, group renewals, and broker partners
• Assist with proposal audits and maintain accurate data in databases

Required qualifications

• Bachelor's degree in Finance or Business preferred
• Proficient in Microsoft Excel
• Experience in a health insurance environment is helpful but not necessary
• Familiarity with database applications is a plus
• Self-motivated with strong organizational skills