Quality Assurance Specialist
Job Summary
Independently managing routine to moderately complex complaints, the full-time remote Quality Assurance Specialist - Post Market will evaluate complaints for reportability, perform complaint investigations, and analyze technical information to support root cause assessments.
Key responsibilities:
- Evaluate complaints to determine reportability in accordance with global adverse event reporting requirements
- Perform and coordinate moderately complex complaint investigations in a timely manner
- Collaborate cross-functionally to complete investigations and identify trends for escalation
Required qualifications:
- Bachelor's Degree or Associate Degree in science, technology, or medical fields
- 2 years of experience in Quality Assurance and/or a complaint processing role
- Working knowledge of global medical device regulations related to complaint handling and post-market surveillance
Complete Job Description
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