Quality Assurance Team Lead

Job Summary

A company is looking for a Quality Assurance Team Lead to support a state Education Scholarship Account program.

Key Responsibilities

• Monitor program performance and provide regular updates
• Provide coaching and training to team members
• Collaborate with leadership to improve processes and tools

Required Qualifications

• Must be a U.S. citizen
• Experience with school choice or ESA programs preferred but not required
• Exceptional analytical skills to measure individual and team performance
• Strong interpersonal skills with the ability to work autonomously and as part of a team
• Demonstrably effective soft skills and active listening skills