Quality Auditor

Job Summary

A company is looking for a Quality Auditor.

Key Responsibilities:

• Conduct quality checks of data submitted and provide feedback and corrective actions
• Review and escalate all adverse events
• Evaluate open and closed cases for presence, clarity, quality, and continuity of required documents

Required Qualifications:

• Master's degree in a behavioral health related field
• Experience in implementing, monitoring, and reporting on quality issues
• Strong customer service skills and knowledge of call center operations
• Proficiency in Microsoft based tools and electronic documentation systems
• Ability to pass background checks and credential review/verification