Quality Complaints Specialist

Job Summary

A company is looking for a Specialist in Quality Complaints.

Key Responsibilities

• Support the product complaint system by auditing records and monitoring complaint data for compliance with policies and federal regulations
• Ensure accurate documentation of complaints and perform necessary investigations, including identifying associations with adverse events or medical devices
• Work cross-functionally to resolve discrepancies and prioritize complaints while providing communication to management and team members

Required Qualifications

• Doctorate degree OR Master degree with 3 years of experience OR Bachelor degree with 5 years of experience OR Associate degree with 10 years of experience OR High school diploma/GED with 12 years of experience
• Self-motivated with the ability to interface effectively at various levels
• Ability to prioritize tasks and meet deadlines in a fast-paced environment
• Experience in a matrix-managed GMP environment
• Strong leadership and analytical skills