Quality Control Associate
Job is Expired
Location: Remote
Compensation: Hourly
Staff Reviewed: Tue, Jul 09, 2024
Job Summary
A company is looking for a Quality Control Associate for post-service support in North America.
Key Responsibilities:
- Manage Career Transition service evaluations and outreach to candidates
- Resolve candidate feedback and maintain a remediation rate of 20%
- Collaborate with Delivery Consultants to ensure a supportive candidate experience
Required Qualifications:
- 2 years of experience in virtual customer service or Career Transition Consulting
- Proficiency in Excel and reporting systems for data analysis
- Fluency in English; Spanish proficiency is a bonus
- Ability to handle high-pressure environments and deadlines
- Resourceful, detail-oriented, and methodical in approach
COMPLETE JOB DESCRIPTION
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Job is Expired
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