Quality Document Management Coordinator

Job Summary

Organizing and prioritizing active and completed files, the remote Quality Document Management Coordinator will manage patient orders, process customer returns, and ensure compliance in clinical documentation while working flexible hours between 8:00 am and 5:30 pm.

Key responsibilities

• Organize and prioritize files for patient orders and billing audit requests
• Process customer returns in accordance with departmental policies
• Review patient records to ensure compliance with clinical documentation standards

Required qualifications

• High School Diploma or GED
• 3+ years of experience in the medical industry or call center/customer service
• Working knowledge of medical terminology