Quality Engineer

Job Summary

A company is looking for a Quality Engineer.

Key Responsibilities

• Serve as the Voice of the Customer, maintaining a customer-centric approach
• Monitor and prioritize actions to address customer quality concerns from various sources
• Lead efforts to resolve quality issues and enhance traditional quality metrics using Connected Vehicle Data

Required Qualifications

• Experience in quality management or engineering roles
• Familiarity with Connected Vehicle Data and quality metrics
• Ability to benchmark and establish action plans for quality improvement
• Proven track record of driving investigations and solutions to enhance customer experience
• Experience in developing frameworks for quality management