Quality Improvement Specialist

Job Summary

To enhance quality improvement initiatives, the full-time Quality Improvement Specialist will coordinate program activities, monitor compliance, and collaborate with various stakeholders while working remotely.

Key responsibilities

• Assist in developing and implementing a formal quality improvement plan across crisis centers to achieve goals
• Monitor internal quality improvement activities and ensure adherence to funder and agency goals
• Conduct data collection and analysis to set key performance indicators and measure progress

Required qualifications

• Bachelor's Degree required; Master's degree preferred in Healthcare, Public Health, or Social Sciences
• Prior experience at a crisis center or interest in mental health/suicide prevention preferred
• Experience with compliance and quality improvement activities and data analysis preferred
• Fluency in American Sign Language (ASL) required