Quality Lead

Job Summary

A company is looking for a Quality Lead responsible for driving positive change and process improvement in the assigned region.

Key Responsibilities

• Ensure adherence to SOPs, regulations, and client agreements while managing quality management processes
• Support internal quality programs, conduct investigations of service complaints, and collaborate on client audits
• Identify improvement opportunities and escalate issues that could impact services to management

Required Qualifications

• University/Bachelor's degree or relevant work experience
• 5 years of quality experience in pharmaceutical, medical device, or regulated industries
• Experience in data mining, analysis, and presentation
• Previous audit experience as a QMS Subject Matter Expert preferred
• Pharmacovigilance QA experience is a plus