Quality Management Associate

Job Summary

A company is looking for an Associate, Total Quality Management to join their Total Quality Management team.

Key Responsibilities

• Lead the end-to-end management of cross-functional implementations and projects, ensuring on-time completion
• Evaluate departmental performance by analyzing data and developing mitigation strategies
• Develop and maintain Key Performance Indicator (KPI) dashboards and support strategic projects as assigned

Required Qualifications

• 3+ years of work experience in operations and/or health insurance
• 2+ years of experience using data software such as Excel/Google Sheets, SQL, or other analytics tools
• 2+ years of experience with end-to-end project management in a cross-functional environment
• 2+ years of experience in administering operational, quality, or analytics platforms
• Experience with process improvement methodologies such as Lean, Six Sigma, and/or Theory of constraints