Quality Process Analyst

Job Summary

To support data-driven decision-making, the full-time remote Quality Process Analyst will design and automate quality analytics reports, monitor production metrics, and manage technical workflows while ensuring compliance with HIPAA regulations.

Key responsibilities

• Design and automate quality analytics reports using business intelligence tools
• Gather and analyze production metrics to identify trends and actionable insights
• Manage technical workflows and documentation while coordinating quality escalations

Required qualifications

• Bachelor's degree in science, engineering, or a related field, or equivalent experience
• 1+ years of data-centric experience, preferably in business data analysis
• Experience with reporting packages such as QlikView, PowerBI, or Business Objects is a plus
• Technical expertise in data models and database queries
• Basic understanding of business intelligence tools