Quality Program Manager

Job Summary

Leading the execution of clinical quality programs, the remote Quality Program Manager will manage Quality Improvement Specialists, ensure adherence to quality workflows, and drive performance improvements across value-based care initiatives.

Key responsibilities

• Directly manage Quality Improvement Specialists and establish performance targets aligned with quality goals
• Oversee day-to-day quality operations, ensuring consistent execution of workflows and care gap closure processes
• Support implementation of quality initiatives and drive improvements in care gap closure rates

Required qualifications

• 3-5+ years of experience in healthcare operations, quality, or population health
• Experience with HEDIS, Medicare Stars, or similar quality programs
• Prior experience leading teams or supervising frontline staff
• Strong understanding of care gap closure workflows and clinical operations
• Ability to use data to drive execution and performance improvement