Radiology Scheduling Representative

Job Summary

Seeking a full-time Radiology Patient Scheduling Representative, this remote position will coordinate patient scheduling for diagnostic imaging services, ensuring timely access to care while providing compassionate customer service.

Key responsibilities

• Schedule patients for radiology procedures according to physician orders and departmental protocols
• Review imaging orders for completeness and accuracy before scheduling appointments
• Obtain and verify patient demographic, insurance, and registration information while educating patients on preparation instructions and procedure expectations

Required qualifications

• High School Diploma or GED required; Associate's or Bachelor's Degree preferred
• Experience using Epic EMR/EHR and navigating scheduling and patient access workflows
• 1-3 years of healthcare scheduling, patient access, or customer service experience preferred
• Familiarity with medical terminology and diagnostic imaging procedures preferred
• Ability to maintain strict confidentiality and handle sensitive patient information