RCM Manager

Job Summary

Results-driven and operationally sharp, the full-time remote RCM Manager will be responsible for growing and activating the Revenue Cycle Management product across existing customers, engaging in sales conversations, identifying upsell opportunities, and managing the full activation journey from contract to live practice.

Key responsibilities

• Join sales calls and demos as the subject matter expert on RCM, helping prospects understand its value
• Partner with existing accounts to identify and execute RCM upsell opportunities while building relationships with dental office leadership
• Own the full RCM activation lifecycle, including onboarding, implementation, and training for newly converted accounts

Required qualifications

• Bachelor's degree or extensive equivalent experience
• 3+ years of experience in customer success, implementation, or revenue cycle management in a B2B SaaS or healthcare technology environment
• Demonstrated experience with upsells, expansions, or consultative sales motions
• Familiarity with dental or medical billing, RCM workflows, or insurance processes strongly preferred
• Strong organizational skills and ability to manage multiple activations simultaneously