RCM Performance Manager

Job Summary

A company is looking for an RCM Performance Manager (remote).

Key Responsibilities

• Manage engagement, tracking, and retention of designated RCM Service customers
• Accountable for RCM performance and customer satisfaction, driving value of RCM services
• Create and present RCM monthly performance reports and lead customer performance meetings

Required Qualifications

• Associate degree or equivalent experience preferred
• 1-2 years of medical billing experience
• 2 years of customer service/account management experience
• In-depth understanding of insurance, billing, and revenue cycle management
• Experience with data analysis and actionable decision-making