RCM Quality Assurance Specialist

Job Summary

Supporting the Quality Assurance program remotely, the full-time Sr. Specialist I, RCM Quality Assurance will execute QA processes, analyze performance data, and contribute to continuous improvement efforts to ensure compliance with industry standards.

Key responsibilities

• Coordinate and execute Quality Assurance activities, including sampling and status reporting
• Conduct quality assurance reviews, analyze results, and recommend process improvements
• Monitor program performance against service-level agreements and assist in developing action plans for improvement initiatives

Required qualifications

• Associate degree in Business Administration or a related field, or equivalent education and experience
• 4+ years of experience in Revenue Cycle Systems and Operations or RCM Quality Assurance
• Experience coordinating or leading projects or process improvement initiatives
• Proficiency in Microsoft Office and audit/documentation systems
• Strong analytical skills and ability to work independently while managing deadlines