RCM Solutions Engineer

Job Summary

Serving as a revenue cycle subject matter expert, the full-time RCM Solutions Engineer will lead complex demos, conduct discovery conversations, and collaborate with sales and product teams to enhance billing and practice management for small to medium-sized practices in a remote capacity.

Key responsibilities

• Lead RCM-focused demos and conduct live discovery with practice staff to identify and resolve billing workflows and pain points
• Collaborate with sales, marketing, and enablement to align Elation's solutions with customer workflows and improve operations for existing clients
• Maintain deep expertise in Elation's billing and RCM product functionality, identifying opportunities for product enhancements and educating internal teams

Required qualifications

• 5+ years of experience in revenue cycle management consulting, medical billing, or general RCM
• Deep understanding of end-to-end billing workflows across various practice settings, including value-based care practices
• Experience with healthcare SaaS or EHR platforms is a plus
• Ability to engage with billing teams confidently and fluently, connecting pain points to product solutions
• Collaborative mindset with experience working cross-functionally across Sales, Customer Success, and Product teams