RCM Supervisor II

Job Summary

Overseeing the end-to-end RCM activities of multiple office support teams, the full-time remote RCM Supervisor II will manage insurance verification, billing, collections, and AR management processes while ensuring optimal performance and team development.

Key Responsibilities

• Supervise site-specific revenue cycle teams, providing guidance to meet performance standards
• Conduct interviews, onboarding, and ongoing training for team members on billing and coding procedures
• Prepare and present detailed reports on RCM KPIs, identifying areas for improvement and implementing strategic initiatives

Required Qualifications

• Prior experience in dental office workflows and revenue cycle functions including insurance verification and AR follow-up
• Knowledgeable of reimbursement and compliance processes with all payors
• Experience with practice management software and strong proficiency in MS Office, particularly Excel
• Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credentials preferred
• Previous experience in team and personnel management is preferred