RCM Support Services Liaison

Job Summary

To support a growing network of women's health services, the full-time RCM Support Services Liaison will coordinate vendor management tasks related to payor enrollment, credentialing, and patient services support while working remotely.

Key responsibilities

• Act as the main point of contact for contracted payor relationships and assist with payor audits and credentialing processes
• Monitor and maintain the credentialing database, ensuring timely updates and accurate provider information
• Resolve claims and billing inquiries escalated from vendors, serving as a liaison for patient billing and claims processing issues

Required qualifications

• High school diploma or general equivalency diploma (GED) is required
• Some college education or equivalent experience is preferred
• Knowledge of Revenue Cycle Management processes, including insurance verification and claims processing
• Experience with various billing systems and understanding of coding and HIPAA regulations
• Familiarity with eCW or similar billing software is preferred but not required