Real Estate Coordinator

Job Summary

A company is looking for a Real Estate Coordinator, a customer service position providing guidance and support to participants of key real estate reward programs.

Key Responsibilities

• Maintain a caseload of 375-600 files while managing multiple clients and program details
• Educate customers on program benefits and tailor solutions to meet their real estate needs
• Act as a liaison between customers and real estate agents, ensuring excellent service and proactive follow-up

Required Qualifications

• 2-3 years of customer service experience in retail, financial services, or call center environments
• High school diploma required; some college preferred
• Bilingual English-Spanish speakers preferred
• Real estate knowledge preferred (home purchase, sale, or mortgage)
• Digital literacy with experience in Microsoft Office Suite, Google Suite, and CRM systems preferred