Record Retrieval Specialist

Job Summary

A company is looking for a Record Retrieval Support Specialist.

Key Responsibilities

• Handle outgoing medical records requests and provide customer service via phone and email
• Contact healthcare facilities to request records while ensuring confidentiality and compliance with HIPAA regulations
• Maintain communication with supervisors regarding updates, customer service issues, and workload management

Required Qualifications

• High School Diploma or GED
• Previous administrative or back-office experience, preferably in healthcare
• Basic skills in Microsoft Excel and Word
• Understanding of medical records processes and HIPAA regulations
• Strong organizational skills to manage workload and meet goals