Records Support Specialist

Job Summary

Detail-oriented and driven, the full-time Records Support Specialist I will manage the retrieval of essential records for attorneys engaged in civil litigation, making 80-100 outbound calls daily while working remotely.

Key responsibilities

• Make 80-100 outbound calls daily to facilitate record collection
• Maintain accurate and timely documentation of all correspondence with clients and record holders
• Coordinate with Account Managers to ensure seamless fulfillment of record requests

Required qualifications

• High school diploma or equivalent required
• Familiarity with subpoenas, written depositions, and affidavits is a plus
• Proficiency with Microsoft Outlook, Word, Adobe Acrobat, and Windows
• Legal terminology experience preferred but not required