Recovery Navigator

Job Summary

A company is looking for a Recovery Navigator to coordinate care and support for patients and families in their treatment journey.

Key Responsibilities

• Reinforce patient and family alignment to the treatment model and provide ongoing support
• Conduct proactive and reactive outreach to enhance patient engagement and retention
• Act as a liaison between patients and various care teams to ensure cohesive service delivery

Required Qualifications

• Bachelor's degree in health sciences, business administration, communications, or a relevant field
• Minimum of 2 years experience in a customer or patient success role
• Knowledge of HIPAA policies and procedures
• Proficiency with digital communication and software platforms
• Bilingual in English and Spanish is highly preferred