Referral Coordinator

Job Summary

A company is looking for a Referral Coordinator.

Key Responsibilities

• Handle inbound and outbound calls, providing customer service and follow-up as needed
• Complete insurance verifications and obtain prior authorizations in compliance with guidelines
• Process orders accurately and timely, maintaining documentation and privacy in compliance with HIPAA

Required Qualifications

• High School diploma or GED equivalent
• Six months of inbound customer service experience
• Associate's degree, LPN, or Professional Certification in a related field is preferred
• One year of inbound customer service experience in a medical/healthcare/insurance related field is preferred