Referral Coordinator

Job Summary

Providing essential customer service, the full-time Referral Coordinator will manage inbound and outbound calls, verify insurance coverage, obtain authorizations, and process orders while working remotely.

Key responsibilities

• Handles inbound and outbound calls, responding to inquiries and completing follow-up as needed
• Completes insurance verifications and obtains prior authorizations in compliance with guidelines
• Processes orders accurately and timely, ensuring documentation is maintained in patient records

Required qualifications

• High School diploma or GED equivalent
• Six months of inbound customer service experience
• Experience in a medical, healthcare, or insurance-related field is preferred