Referral Coordinator

Job Summary

Processing all outgoing and incoming referrals for a PCP office, the full-time Referral Coordinator will secure and track prior authorizations, assist with inpatient referrals, and coordinate appointments with specialty areas while telecommuting.

Key responsibilities

• Process referrals to specialty areas, ensuring accuracy and compliance with insurance requirements
• Manage incoming phone calls regarding referrals and communicate with patients about referral status
• Track and complete authorization requests, liaising with insurance companies for timely processing

Required qualifications

• Experience in patient access or healthcare coordination
• Knowledge of insurance authorization processes and medical coding
• Proficiency in using electronic health record systems
• Ability to work independently in a telecommuting environment
• Strong organizational skills and attention to detail