Referral Coordinator

Job Summary

Processing all outgoing and incoming referrals for a PCP office, the full-time Referral Coordinator will secure and track prior authorizations while assisting with inpatient referrals and authorizations in a telecommuting environment.

Key responsibilities

• Process referrals to specialty areas, ensuring accuracy and completion of documentation
• Answer incoming calls regarding referral inquiries and coordinate communication with patients and specialty offices
• Track and complete authorization requests, liaising with insurance companies for efficient processing

Required qualifications

• Experience in patient access or referral coordination
• Knowledge of ICD-9 coding and insurance authorization processes
• Proficiency in electronic medical record systems
• Strong organizational skills and attention to detail
• Ability to work independently in a remote setting