Referral Coordinator

Job Summary

To support a growing practice, the full-time Referral Coordinator will manage incoming call queues, handle high volumes of referrals, and schedule patient appointments while working onsite for initial training and remotely thereafter.

Key responsibilities

• Operate as the first point of contact for the company, managing incoming call phone queues
• Deliver exceptional customer service while efficiently handling a high volume of incoming referrals and scheduling patient appointments
• Communicate with patients and physicians to address inquiries and collaborate with team members to ensure timely responses to requests

Required qualifications

• High School Diploma/GED required
• Previous experience in a similar role (e.g., medical front desk or medical administration) required
• Full-time availability is required
• Must be local to San Antonio, TX, and able to attend 30 days of in-person training
• Basic office and customer service skills