Referral Coordinator

Job Summary

To support a growing practice, the full-time Referral Coordinator will manage incoming calls, handle a high volume of referrals, and schedule patient appointments while working remotely after an initial in-person training period in San Antonio, TX.

Key responsibilities

• Operate as the first point of contact for the company, managing the incoming call queue
• Deliver exceptional customer service while efficiently handling a high volume of referrals and scheduling appointments
• Collaborate with team members to ensure timely and effective responses to patient and customer inquiries

Required qualifications

• High School Diploma/GED required
• Previous experience in a similar role, such as medical front desk or medical administration
• Basic office and customer service skills
• Full-time availability required
• Local to San Antonio, TX, and able to attend 30 days of in-person training