Referral Management Specialist

Job Summary

A company is looking for a Referral Management Specialist.

Key Responsibilities

• Schedule appointments across various specialties in a call center environment
• Triage patient calls, addressing inquiries and referring patients to the appropriate clinical teams
• Maintain current knowledge of services and protocols while collecting and managing patient data accurately

Required Qualifications, Training, and Education

• High school diploma or equivalent (GED) required
• Two years of experience in a Medical Office, Call Center, or customer service environment
• Experience with computers and technology, including Windows and Excel
• Ability to prioritize and coordinate multiple tasks in a busy environment
• No specific licensure or certifications required