Referral Management Supervisor

Job Summary

To ensure patient and provider access to healthcare services, the full-time, remote Referral Management Supervisor will oversee staff responsible for managing referrals and authorizations while maintaining compliance with regulatory standards and enhancing patient experience.

Key responsibilities

• Supervise staff to ensure accurate completion of referrals and authorizations in compliance with policies
• Implement processes to minimize payment denials and improve patient access to care
• Collaborate with clinical leaders and other departments to maintain efficient referral management workflows

Required qualifications

• Associate degree preferred; two years of leadership experience may substitute for degree
• Two years of experience in Access Services, Pre-Service, Referral Management, or Revenue Cycle required
• Demonstrated skills in a leadership or supervisory role
• One year of supervisory or lead experience preferred
• Internal candidates may be considered if minimum qualifications are not met