Referral Specialist Connecticut

Job Summary

A company is looking for a Referral Specialist to coordinate patient referrals and scheduling for a specific medical specialty.

Key Responsibilities

• Act as the central point of contact for all medical office activities related to patient referrals
• Critically evaluate incoming referrals and oversee the scheduling of patient ambulatory referrals
• Provide information on scheduling policies, procedures, and locations to patients and referring providers

Required Qualifications

• Six years of related work experience, with four in the same job family at a lower level, or an Associate's degree with related experience
• Ability to handle high call volumes and manage multiple tasks under pressure
• Proficient in medical terminology and electronic medical record systems
• Experience in a high-volume healthcare call center or medical practice is preferred
• Demonstrated reliability and punctuality in previous roles